At 3 pm yesterday we experienced a hardware failure that took down one of the CCIT Exchange email clusters that serves roughly a third of faculty and staff. Student accounts were not affected. Affected users would not have been able to send or receive email. Messages sent to these users will be held in queue and delivered when their mailbox is brought back online.
CCIT staff are currently recovering services for affected users, with some already coming back online overnight and others to come back during the day today. We have had staff working throughout the night and are hoping to have all users to be back online today. Some mobile devices have shown periods of intermittent email connectivity due to high volume and load caused by the offline exchange clusters.
We want to apologize for any inconvenience this may have caused. We will send out a status update as more information become available.